We are currently searching for a Customer Service Coordinator to service the needs of existing and potential clients via phone and e-mail.

The Position:

• Place and receive telephone calls to maintain and update company files
• Contact clients and suspects to create solid customer relationships and advance sales
• Provide excellent customer service and handle clients’ questions and concerns (providing technical assistance if needed)
• Assist with research and preparation of PowerPoint presentations

Requirements:

• PC proficient including email, the Internet and Microsoft Office (MS Office; Word, Excel, PowerPoint)
• Excellent communication skills
• Able to multitask and work successfully in a fast pace environment
• Strong internet research skills
• Able to troubleshoot customer problems with speed and professionalism

Benefits:

• Group Health, Dental, Vision and Life Insurance (Eligible on first day of employment)
• 401(k) (Eligible after one year of full time employment)
• Paid Leave: Holidays, Vacation, Sick, Bereavement
• Direct Deposit